Recent Articles
Why is the EDD for a Few Shipments Not Visible?
There are several reasons why the EDD might not be visible for some of your shipments. This is a common occurrence and is almost always related to the data provided by the courier partner. New Shipments (Before First Scan): The courier partner's ...
What is EDD? Where Can I view the EDD of my Shipments?
EDD stands for Estimated Delivery Date In logistics and shipping, the EDD is the projected date or timeframe when a shipment is expected to arrive at its final destination. It's a crucial piece of information for both businesses and customers as it ...
How to Split an Order and Create a Shipment on eShipz?
Splitting an order is a common requirement for sellers who need to ship items separately. This is typically used in the following scenarios: Partial Availability: When some items in an order are in stock, but others are back-ordered. Partial Payment: ...
How to Update the Latest Tracking Status in the UI
This article explains us how to update the latest tracking status in case of a tracking status mismatch between the carrier portal and eShipz. For example, if a shipment is marked as 'Delivered' in the carrier portal but still shows as 'In Transit' ...
An order has been canceled on my store, but it's still in eShipz.
Why a Canceled Order Still Appears in eShipz? When an order is canceled on your store, you may still see it in eShipz. This happens because there is no automated cancellation sync between your store and eShipz. Important Points to Note One-way Sync ...
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