How to take NDR action?

This article provides a detailed guide on how to take appropriate actions for NDR shipments (Non-Delivery Reports), helping users to understand the process and steps involved in resolving undelivered shipments effectively.

Step-1: Log in to your eShipz account.

Step-2: Navigate to the Shipments NDR page, refer image.

Step-4: Select the shipments for which you want to initiate an NDR (Non-Delivery Report) action.

Step-5: Click on the NDR Request icon on the top right, refer image.

Step-6: Choose the appropriate NDR action from the dropdown menu, refer image.

Step-7: Enter the preferred date and time, then click Send.

Step-8: The request will be submitted, and a success message will be displayed.

For any further assistance, kindly drop an email to hello@eshipz.com.

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