How to configure Mudita cargo carrier?

How to configure Mudita cargo carrier?

Mudita Carrier Setup Guide

Step-by-step with screenshots. blue boxes in each image mark where to click.

Step 1: Log in to your eShipz account.
Step 2: Go to Settings.
Step 3: Click on Integrations and select Carrier Configuration



Step 4:  Open Carrier Configuration and search for the carrier.

Select  Mudita from the list of available carriers.  Use the search box to type the carrier name (e.g. "Mudita").

You can use the required carrier. Narrows the Other Carriers grid to the available service variants.



Step 5:  Click + Add Service in the top-right corner of the page.



Step 6:  Fill Account Name

On the Account Configuration tab, enter an Alias Name to easily identify this carrier account during shipment booking and operations, and select the Account Type (Production or Testing/Sandbox). Click Next to continue to Credentials.



Step 7: Fill in all the required fields with the appropriate details and click on Next.

Note : The Credentials will be given by the Carrier team as per the agreement and contract as per the Customer and click Next.

  • Refresh Token
  • Client ID
  • Client Secret
  • Customer Code

Supported Service Types:

  • air
  • road
  • rail

-> Use Uploaded AWB: If the AWB numbers are received automatically from the carrier APIs, ensure that the "Use Uploaded AWB" checkbox is disabled. If you are uploading the AWB numbers manually, ensure that the "Use Uploaded AWB" checkbox is enabled.

-> Ignore Service Check: When this toggle is enabled, the system skips the serviceability validation and proceeds with shipment creation even if the selected carrier/service is not serviceable.
->Use State Name: If a toggle is Enabled, it means the feature is turned ON and the associated functionality is executed by the system.


Step 8: Click Upload Logo to upload the image that you want to display on the shipping labels.

  • Supported file formats: PNG, GIF, and JPEG.
  • If no logo is uploaded, the labels will be generated without a logo.

    Step 9:     Product Mask – By default, the item description is displayed on the shipping label.

    If you want to mask the item description with a custom name, enter the desired value in the Product Mask field on the Shipper Account page. The value entered in this field will be displayed on the shipping label instead of the actual item description.


    1.  Message

      Enter the desired Message in this field. The text entered here will be displayed at the bottom of the shipping label. Please refer to the sample label image for reference.


    2.  Shipper Settings

      The following options are available under Shipper Settings:

      • Hide Shipper Address on Label – Hides the shipper's address from the shipping label.
      • Hide Shipper Name on Label – Hides the shipper's name from the shipping label.
      • Hide Shipper Company on Label – Hides the shipper company's name from the shipping label.
      • Hide Entire Shipper Details on Label – Hides all shipper details from the shipping label.
      • Hide Entire Return Address on Label – Hides the complete return address from the shipping label.
      • Hide Invoice Value on Label – Hides the invoice value from the shipping label.


    Step 10: Add a Point of Contact (Optional)

    This step is optional - The POC section allows you to add and manage Points of Contact for smooth communication related to operations, support, escalations, and pickup coordination.

    To designate a contact as the primary Point of Contact for the carrier account, enable the "Set as Default POC" option. You can skip this step and add a POC later if you don't have the details on hand. Click Next to proceed.


    Step 11: Accept the terms and conditions.

    Read the Carrier Terms and Conditions, check "I have read and agree to the carrier Terms and Conditions," then click Complete (Validate & Save).



    Step 12:     Confirm the account is active

    Once the configuration is completed successfully, the message "Service updated successfully!" will be displayed on the Service Configuration page.




    Once saved, eShipz shows a "Service updated successfully" confirmation and takes you to the Service Configuration summary, where all setup steps (Account Configuration, Credentials, Label Settings, POC, Terms & Conditions) show green checkmarks. Two additional optional sections are also available here:

    •     Pincode, EDD & AWBs Uploads

    •     Freight Audit Settings



    You can now create shipments using the configured carrier.