Purpose
This SOP provides step-by-step instructions for eShipz customers to enable OTP (One-Time Password) Mandatory delivery for their Bluedart courier. OTP Mandatory ensures secure delivery by requiring the delivery agent to collect an OTP from the customer before handing over the parcel.
Scope
This procedure applies to all eShipz customers who wish to enable for Bluedart courier OTP-based verification for their shipments. Once enabled, all subsequent deliveries will require the delivery agent to verify the OTP with the customer before completing the delivery.
Benefits of OTP Mandatory Delivery
· Enhanced Security: Prevents unauthorized delivery and parcel theft
· Proof of Delivery: OTP confirmation serves as digital proof of delivery
· Customer Accountability: Customer must be present to receive the parcel
· Reduced Disputes: Eliminates confusion about delivery status
· Peace of Mind: Extra layer of security for high-value shipments
Prerequisites
Before enabling OTP Mandatory delivery, ensure you have:
✓ An active eShipz account with valid login credentials
✓ Enabled with Bluedart Courier Partner
✓ This will only work on Custom label 4*6
Step-by-Step Procedure: Enabling OTP Mandatory
Step 1: Login to Your eShipz Account
1. Open the eShipz platform (https://app.eshipz.com/login)
2. Enter your registered email address and password
3. Click the "Login" button

What you should see: Your eShipz dashboard
Step 2: Navigate to Settings
Click on the settings and then select the Carriers.
Step 3: Go the shipper account.
Click on the Bluedart courier then select the pencil button:
Step 4: Enable OTP Mandatory Option
Click on Credentials.
Step 5: Configure OTP Preferences
Select the checkbox and "Enable Delivery OPT"
Step 6: Go to Label Settings
Select the Bluedart Custom label 4*6 and Enter the message <h4>OTP Mandatory</h4>
Step 7: Validate and Save
Click on check box of I Agree to the Terms and Conditions of the Carrier and click on validate and save.
Once done This how it will look like:

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