How to Track Shipments in eShipz (Public app) on Shopify Platform?

How to Track Shipments in eShipz (Public app) on Shopify Platform?

Overview

The eShipz Public App on Shopify enables merchants to manage and track shipments directly from Shopify.

This guide explains how to view shipment tracking details and monitor the delivery status of orders processed through the eShipz app.

Step 1: Log in to the eShipz Public App on Shopify Store

  1. Log in to your Shopify Admin.
  2. Navigate to Apps.
  3. Open the eShipz app.

Step 2: Navigate to the Orders Page

  1. Go to the Orders page in the eShipz app.
  2. You can view the orders available in your store.
  3. Once a shipment has been successfully created, the AWB number of the respective carrier will be displayed under the Forward Shipment column.

Step 3: View Shipment Tracking Details

  1. Click the AWB number of the shipment you want to track.
  2. You will be redirected to the Tracking page.
  3. The tracking page displays the latest available tracking status and shipment movement details.

Alternative Method: Track Shipment Using the Track Option

You can also track a shipment directly using the Track option.

  1. Navigate to the Track section in the eShipz app.
  2. Enter the respective AWB number or Order ID.
  3. Click the appropriate search/track option.
  4. The tracking details and current shipment status will be displayed.