Overview

If you encounter an “Insufficient Wallet Balance” error while creating a shipment through Blue Dart, it indicates that the wallet balance associated with your Blue Dart account is insufficient to process the shipment.

The wallet balance is managed through the Blue Dart portal/account, and eShipz does not manage or recharge the Blue Dart wallet balance.

How to Resolve the Error

To resolve the Insufficient Wallet Balance error, please follow the steps below:

1. Log in to your Blue Dart portal/account.
2. Check the available wallet balance.
3. If the balance is insufficient, recharge or update the wallet balance as required.
4. Once the wallet balance has been updated, try creating the shipment again from eShipz.

Need Assistance With Wallet Recharge?

If you are unsure about:

• How to check the Blue Dart wallet balance
• How to recharge or update the wallet balance
• The required wallet amount
• Any Blue Dart wallet-related process or settings

Kindly reach out to the Blue Dart team directly for guidance and assistance.

The Blue Dart team can provide the necessary instructions regarding the wallet balance and recharge process.

Important Note

The Blue Dart wallet balance is maintained by Blue Dart. eShipz can assist with the shipment creation process from the eShipz side, but any wallet-related concerns, including balance updates or recharges, need to be addressed with the Blue Dart team.

Once the required wallet balance is available, you can retry the shipment creation from eShipz.