Steps to Configure FedEx Carrier

Steps to Configure FedEx Carrier

This article offers a step-by-step walkthrough to help you with the carrier Configuration process of FedEx carrier.

STEP 1:
On the eShipz platform dashboard, Go to Settings > Integrations, then select Carrier Configuration.


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STEP 2:
Now the ‘Carrier configuration’ page will be displayed.Search for the carrier by name or scroll through the list to find it. Select Fedex India. You can also identify the carrier name displayed below the carrier logo.


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STEP 3:
The “Service configuration” page will now be displayed and you can click on Add service icon in the top right corner.


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STEP 4:
The “Carrier setup” page will now be displayed, Fill the valid details i.e. Account Configuration(Alias Name,Testing or Production type), Credentials, Label Settings, POC details.


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Fill in the valid details for the following fields:
  • Account Number
  • Key
  • Password
  • Meter Number
  • Freight Booking Number
  • Pickup Pincodes
Click on Next after completing each section.

Note : The Credentials will be given by the carrier as per the agreement or Contract made by the customer.

‘Service type’: On the left, you’ll find the service types as shown in image 4.2.


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STEP 5:
For ‘Label Settings’ 
  1. Special Service-Signature Option- Based on the type of the signature you require for delivery confirmation from the destination, select any one of the option from the drop-down
    [‘ADULT‘ – Signature will be taken from someone at the delivery address who is at least of age of 18 & above
    ‘    DIRECT’- Someone at the recipient’s address must sign for the delivery.
    ‘    INDIRECT’- Someone at the delivery address or from somebody nearby.
    ‘    NO_SIGNATURE_REQUIRED’- There are many shipments for which FedEx does not require a signature from the recipient.]

  1. Payor Duties Payment By - Identifies the method of payment for a service – Select ‘SENDER’/ ‘Recipient’/ ‘Third_Party’ from the dropdown
    a.) If ‘    Sender’ is selected from the dropdown, then Sender will be responsible to pay the duties
    b.) If ‘    Recipient’ is selected from the dropdown, then entered Recipient account number will be responsible to pay the duties
    c.) If ‘    Third_Party’ is selected from the dropdown, then entered Third_Party account number will be responsible to pay the duties

  1. Payor Shipping Charges Freight Payment By-Identifies the method of payment for a service

    a.) If ‘Sender’ is selected from the dropdown, then Sender will be responsible to pay the freight charges.
    b.) If ‘    Recipient’ is selected from the dropdown then the Recipient account number entered will be responsible for the freight charges.
    c.) If ‘    Third_Party’ is selected from the dropdown then Third_Party account number entered will be responsible for the freight charges. 


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STEP 6:
“Product Mask” - generally description of Items will be displayed on label. If the user wants to mask the items on the label with some specific name it can be done by entering the value on the Product Mask field in the shipper account page. In the label, data entered on the Product Mask field will be displayed instead of items being shipped.
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STEP 7: 
“Message”, data entered in this field will be displayed at the bottom of the label [as shown in the label image attached below.

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STEP 8: 
“Shipper Setting”
  1. Enabling the “Hide Shipper Address On Label” checkbox, hides the shipper address on the label i.e., shipper address will not be displayed on label.
  2. Enabling the “Hide Shipper Name On Label” checkbox, hides shipper name on the label.
  3. Enabling the “Hide Shipper Company On Label” checkbox, hides shipper company name on the label.
  4. Enabling the “Hide Entire Shipper Details On Label” checkbox, hides entire shipper details on the label.
  5. Enabling the “Hide Entire Return Address On Label” checkbox, hides the return address on the label.
  6. Enabling the “Hide Invoice Value On Label” checkbox, hides the invoice value on the label.

ETD - Letterhead & Signature upload

STEP 9: 
The POC section allows you to add and manage Point of Contact for smooth communication related to operations, support, escalations, and pickup coordination.
To designate a contact as the primary Point of Contact for the carrier account, enable the "Set as Default POC" option.

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STEP 10: 
Check the “I have read and agree to the carrier Terms and Conditions” checkbox after reading the terms and conditions document and click on the “Complete” button.


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Once saved, eShipz shows a "Service added successfully" confirmation and takes you to the Service Configuration summary.

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Finally, the FedEx account appears as an Active service under Service Configuration → Active Services, ready to use for shipment creation. Two optional sections available:
  • Pincode, EDD & AWBs Uploads: Upload serviceable pincodes and pre-allocated AWBs.
  • Freight Audit Settings: Configure zone rate mappings for freight audits.
Now, you can go ahead and create shipments for the configured FedEx carrier.