Steps to integrate INDIA POST OFFLINE carrier

Steps to integrate INDIA POST OFFLINE carrier

Follow the steps below to integrate India Post Offline with your eShipz account.This is the B2C carrier.

Step 1: Log in to eShipz

Log in to your eShipz account using your credentials.

Step 2: Navigate to Carrier Configuration

  1. Go to Settings.
  2. Click Integrations.
  3. Navigate to Carrier Configurations.

Step 3: Select the Carrier

  1. Search for India Post Offline.
  2. Select India Post Offline from the list of available carriers.


Step 4: Add Service

Click Add Service to begin the carrier configuration.



Step 5: Enter Basic Details

Provide the following information:

  • Alias Name
  • Account Type


Step 6: Enter Carrier Credentials

Enter the following required details:

  • Customer code
  • Service Type


After entering the required details, click Next (if applicable).

Note: The above credentials will be provided by the India post offline carrier team.

Step 7: Upload Logo (Optional)

Users can upload a logo to be displayed on shipping labels.

Supported file formats:

  • PNG
  • GIF
  • JPEG

Note: Logo upload is not applicable for India Post Offline Custom-Default Label (A5/A4) label formats. If no logo is uploaded, the standard shipping label will be generated without a logo.




Step 8: Configure Product Mask (Optional)

By default, the product description is printed on the shipping label.

If you want to hide the actual product description, enter a value in the Product Mask field. The entered value will be displayed on the label instead of the product description.



Step 9: Add Label Message (Optional)

Enter the required text in the Message field.

The entered message will be displayed at the bottom of the shipping label.



  1. Step 10: Configure Shipper Settings (Optional)

    Enable the required options based on your business requirements:

    • Hide Shipper Address on Label
    • Hide Shipper Name on Label
    • Hide Shipper Company on Label
    • Hide Entire Shipper Details on Label
    • Hide Entire Return Address on Label
    • Hide Invoice Value on Label

    These settings allow you to customize the information displayed on the shipping label.


Step 11: Add Point of Contact (POC)

Enter the Point of Contact (POC) details, if available.

If this should be the default contact, enable the Default option.



Step 12: Complete the Configuration

  1. Select the checkbox:
    • I Agree to the Terms & Conditions of the Carrier
  2. Click Complete.

Step 12: Success Message

After successful validation and configuration, the following confirmation message will be displayed on the Shipper Accounts page:

"Updated credentials successfully!"


Important Note

After saving the carrier configuration, kindly request the customer to share the following details so they can be uploaded to the eShipz account:

  • Serviceable Pincode List
  • AWB Series

These details are mandatory for processing shipments through the India Post carrier.

Integration Complete

The India Post carrier integration has now been completed successfully and is ready for use.


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