Steps to integrate Shiprocket cargo (B2B) carrier

Steps to integrate Shiprocket cargo (B2B) carrier

This article offers a step-by-step walkthrough to help you with the carrier configuration process of Shiprocket Cargo(B2B) carrier. This is B2B carrier.

Step 1: 
On the eShipz platform dashboard, Go to Settings > Integrations, then select Carrier Configuration.


Image:1

Step 2: 
Now the ‘Carrier configuration’ page will be displayed.Search for the carrier by name or scroll through the list to find it. Select Shiprocket cargo. You can also identify the carrier name displayed below the carrier logo.


Image:2

Step 3: 
The “Service configuration” page will now be displayed and you can click on Add service icon in the top right corner.


Image:3

Step 4:
The “Carrier setup” page will now be displayed, Fill the valid details i.e. Account Configuration(Alias Name,Testing or Production type), Credentials, Label Settings, POC details.

Image:4.1

Fill in the valid details for the following fields:
  • Client ID
  • Refresh Token
  • Auth Token
  • Service Type
  • Tenant ID
Click on Next after completing each section.

Note 1: The Credentials will be given by the carrier team as per the agreement or Contract made by the customer.
Note 2: Tenant Id will be 6 for all the customers.

‘Service type’: In the left side you can see the service types available as shown in image 4.2.


Image:4.2

Step 5: (Optional
Label Settings: In Label Settings there are several label formats mentioned,choose the options under Label Formats. If none of the options are selected then the default label will be generated in Shiprocket_cargo Custom-Default Label (A5/A4) format after shipment creation.

“Upload Logo”, users can upload the image here that they want to showcase in the labels. Valid file formats for upload are PNG, GIF and JPEG. Logo upload is NOT applicable for Shiprocket_cargo Custom-Default Label (A5/A4) label format. If the logo is not uploaded then normal labels will be generated without the logo.


Image:5

Step 6: 
“Product Mask” - generally description of Items will be displayed on label. If the user wants to mask the items on the label with some specific name it can be done by entering the value on the Product Mask field in the shipper account page. In the label,data entered on the Product Mask field will be displayed instead of items being shipped.


Image:6

Step 7: 
“Message”, data entered in this field will be displayed at the bottom of the label [as shown in the label image attached below refer Image:7]

Image:7

Step 8: 
“Shipper Setting”
  1. Enabling the “Hide Shipper Address On Label” checkbox, hides the shipper address on the label i.e., shipper address will not be displayed on label.
  2. Enabling the “Hide Shipper Name On Label” checkbox, hides shipper name on the label.
  3. Enabling the “Hide Shipper Company On Label” checkbox, hides shipper company name on the label.
  4. Enabling the “Hide Entire Shipper Details On Label” checkbox, hides entire shipper details on the label.
  5. Enabling the “Hide Entire Return Address On Label” checkbox, hides the return address on the label.
  6. Enabling the “Hide Invoice Value On Label” checkbox, hides the invoice value on the label.

Step 9: 
The POC section allows you to add and manage Point of Contact for smooth communication related to operations, support, escalations, and pickup coordination.
To designate a contact as the primary Point of Contact for the carrier account, enable the "Set as Default POC" option.


Image:8

Step 10: 
Check the “I have read and agree to the carrier Terms and Conditions” checkbox after reading the terms and conditions document and click on the “Complete” button.


Image:9

Once saved, eShipz shows a "Service added successfully" confirmation and takes you to the Service Configuration summary.


Image:10
Finally, the Shiprocket Cargo account appears as an Active service under Service Configuration → Active Services, ready to use for shipment creation.
Two Additional sections available:
  • Pincode, EDD & AWBs Uploads: Upload serviceable pincodes and pre-allocated AWBs.
  • Freight Audit Settings: Configure zone rate mappings for freight audits.
Now, you can go ahead and create shipments for the configured Shiprocket Cargo(B2B)carrier.

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