On the Account Configuration tab, enter an Alias Name to easily identify this carrier account during shipment booking and operations, and select the Account Type (Production or Testing/Sandbox). Click Next to continue to Credentials.
Step 7: Fill in all the required fields with the appropriate details and click on Next.
XPINDIANote
Use Uploaded AWB: If the AWB numbers are received automatically from the carrier APIs, ensure that the "Use Uploaded AWB" checkbox is disabled. If you are uploading the AWB numbers manually, ensure that the "Use Uploaded AWB" checkbox is enabled.
Ignore Service Check: When this toggle is enabled, the system skips the serviceability validation and proceeds with shipment creation even if the selected carrier/service is not serviceable.
Allocate Carton Package Series: Assigns a predefined sequence or range of carton/package numbers to shipments.
Step 9: Click Upload Logo to upload the image that you want to display on the shipping labels.
Click "How will the label look?", which is present beside the format name. Based on the required label format, choose the appropriate options under Label Settings. If none of the options are selected, the default label will be generated in XP India Custom-Default Label (A5/A4) format after shipment creation.
Click Upload Logo to upload the image that you want to display on the shipping labels.
Step 10: Product Mask – By default, the item description is displayed on the shipping label.
If you want to mask the item description with a custom name, enter the desired value in the Product Mask field on the Shipper Account page. The value entered in this field will be displayed on the shipping label instead of the actual item description.
Enter the desired Message in this field. The text entered here will be displayed at the bottom of the shipping label. Please refer to the sample label image for reference.
Shipper Settings
The following options are available under Shipper Settings:
This step is optional - The POC section allows you to add and manage Points of Contact for smooth communication related to operations, support, escalations, and pickup coordination.
To designate a contact as the primary Point of Contact for the carrier account, enable the "Set as Default POC" option. You can skip this step and add a POC later if you don't have the details on hand.
Read the Carrier Terms and Conditions, check "I have read and agree to the carrier Terms and Conditions," then click Complete (Validate & Save).
Once saved, eShipz shows a "Service updated successfully" confirmation and takes you to the Service Configuration summary, where all setup steps (Account Configuration, Credentials, Label Settings, POC, Terms & Conditions) show green checkmarks. Two additional optional sections are also available here:
• Pincode, EDD & AWBs Uploads
• Freight Audit Settings
You can now create shipments using the configured carrier.