FAQ
How to change or add a new password?
To change the password, kindly login to your account. Under settings->My account-> Click on Account settings. Follow the instructions to add a new password.
How to cancel/deactivate your eShipz account?
We’ve valued having you as a customer. Please share your feedback so we can improve. To deactivate/cancel your account, please drop an email to hello@eshipz.com. As soon as we receive your confirmation on the email, your account will be deactivated. ...
How to upgrade/change your eShipz subscription plan?
To upgrade or change your current plan kindly reach out to our Support Number: 7428335001 during business hours or drop an email to hello@eshipz.com and our team will get back to you. Our team will understand your requirements and help you in ...
Shopify Public App Release Notes
Shopify Public App [version 2023-07] Release Notes– August 2023 build What’s New? We have come up with more exciting features where users can enable tracking notifications, create reverse shipments , generate reports as well cancel shipments 1. ...
How to do bulk warehouse upload?
Step 1: Login to your eShipz Account Step 2: Dashboard > Click on Settings > Click on bulk warehouse upload Step 3: Download the Excel file template Step 4: Fill all the required details & upload the file Step 5: Bulk Warehouse address for the ...
How to add/change package settings?
Please follow the below steps - Step 1 : Login to your eShipz Dashboard Step 2 : Dashboard > Settings > PACKAGE SETTINGS, here you can add & edit the details for the account
How to add/delete Pickup warehouses or Delivery warehouses?
Please follow the below instructions - Step 1 : Login to your eShipz account Step 2 : Dashboard > Click on Settings > Click on Pickup warehouses Step 3: Dashboard > Click on Settings > Click on Delivery Warehouses
How to Change/Update Account Settings?
Step 1 : Login to your eShipz account Step 2 : Dashboard > Click on Settings> Click on Account Settings, you can add all the relevant details here