FAQ
How to do tracking registration?
Step 1: Log in to your eShipz account. Step 2: Navigate to settings. Step 3: Click on Upload and Update Tracking, refer image. Step 4: Download the Excel file template by clicking on "Excel File Template", refer image. Step 5: Open the downloaded ...
How to apply date filter based on the desired date range in the orders page?
Step 1: Log in to your eShipz account. Step 2: Go to the Orders page. Step 3: Click on the Filter option located on the right side, refer image. Step 4: Select the desired date range based on the requirement. Step 5: Click on Apply Filter. The orders ...
Shopify OAuth integration
This article provides a detailed guide on integrating Shopify (OAuth flow) with an eShipz account, enabling automatic order synchronization and streamlined shipment creation. Step-1: Log in to your eShipz account. Step-2: Navigate to Settings. ...
How to take NDR action?
This article provides a detailed guide on how to take appropriate actions for NDR shipments (Non-Delivery Reports), helping users to understand the process and steps involved in resolving undelivered shipments effectively. Step-1: Log in to your ...
How to set up Order schedule sync for Sales Channel Orders?
To auto sync the orders across all configured sales channels in your account and to be displayed in your Orders -> Unshipped Tab. Follow the steps below - Step-1: Log in to eShipz account. Step-2: Navigate to the Settings. Step-3: Click on Schedule ...
Order Sync Issue || Woocommerce
Please check with your developer whether cloudflare is blocking the API request from the below user agent User Agent - eShipz_sync_2.1.1 Please whitelist the user agent and set the rules as follows, if it is blocking the requests.
Password Update Instructions
Password Update Instructions ● Log in to your eShipz account using your username and password. ● Navigate to Settings > My Account. ● Click on Account Settings. ● From there, you can update your password at the “ RESET PASSWORD “ section and use the ...
Opencart Plugin Installation Guide
This Plugin works in the opencart version : >= 3.0.0.0 1. Upload the Plugin Login to your OpenCart admin panel. Go to Extensions → Installer. Click Upload and select eshipz.ocmod.zip. 2. Install the Module Go to Extensions → Extensions. Select ...
How to create a Reverse shipment?
Method-1 Step-1: Sign in to eshipz account Step-2: Go to dashboard and click on the "Orders" Step-3: Under "Orders" section, select "Shipped Orders" Step-4: Choose the specific order for which you want to create a reverse shipment Step-5: On the ...
How to cancel/deactivate your eShipz account?
We’ve valued having you as a customer. Please share your feedback so we can improve. To deactivate/cancel your account, please drop an email to hello@eshipz.com. As soon as we receive your confirmation on the email, your account will be deactivated. ...
How to upgrade/change your eShipz subscription plan?
To upgrade or change your current plan kindly reach out to our Support Number: 7428335001 during business hours or drop an email to hello@eshipz.com and our team will get back to you. Our team will understand your requirements and help you in ...
Shopify Public App Release Notes
Shopify Public App [version 2023-07] Release Notes– August 2023 build What’s New? We have come up with more exciting features where users can enable tracking notifications, create reverse shipments , generate reports as well cancel shipments 1. ...
How to do bulk warehouse upload?
Step 1: Login to your eShipz Account Step 2: Dashboard > Click on Settings > Click on bulk warehouse upload Step 3: Download the Excel file template Step 4: Fill all the required details & upload the file Step 5: Bulk Warehouse address for the ...
How to add/change package settings?
Please follow the below steps - Step 1 : Login to your eShipz Dashboard Step 2 : Dashboard > Settings > PACKAGE SETTINGS, here you can add & edit the details for the account
How to add/delete Pickup warehouses or Delivery warehouses?
Please follow the below instructions - Step 1 : Login to your eShipz account Step 2 : Dashboard > Click on Settings > Click on Pickup warehouses Step 3: Dashboard > Click on Settings > Click on Delivery Warehouses
How to Change/Update Account Settings?
Step 1 : Login to your eShipz account Step 2 : Dashboard > Click on Settings> Click on Account Settings, you can add all the relevant details here