How to add users and who has the permission to add?
1. Who can add new users?
Only:
-
Admins, or
-
Users with permission to create child accounts
can add new users.
If you do not have the required permission, you will not be able to create users.
2. How do I add a new user?
Before adding a user, ensure you have created a Profile (e.g., Manager, Warehouse Staff, Supervisor).
Follow these steps:
-
Go to the User Management page
-
Click on “Add User”

-
Select a Profile, and add Role & Designation

-
Enter the User Details

Allocate Label Credits:
-
You can allocate all credits, or
-
Assign a specific number of credits

-
Click on “Create User”

3. What happens after creating a user?
-
The user will receive an email invitation

-
They need to set their password
-
Once done, they can log in and access their account
4. Where can I view the created users?
You can view all users on the User Management page.
Here you can also check:
-
User details
Account status:
5. Can I search or filter users?
Yes. You can:
-
Use Search to find specific users
-
Apply Filters to view users you have created
Related Articles
How to configure WIX store with eShipz?
1. With Private App Step-1: Create a WIX store Step-2: login to WIX developer site URL: https://dev.wix.com/ Step-3: Once logged in, click on the "Build App" option Step-4: In the "Build App" section, click on the Create New App button, From the ...
How to add/change package settings?
This article will guide you through the steps to add new package settings or modify existing ones within your eShipz dashboard. Managing your package settings allows you to predefine common package dimensions and weights, streamlining your shipping ...
How to add/delete Pickup warehouses or Delivery warehouses?
This article helps you to set up your Warehouses in eShipz. Please follow the below instructions - Step 1 : Login to your eShipz account Step 2 : Dashboard > Click on Settings > Click on Pickup warehouses or Delivery Warehouses option. The process ...
How to add pickup, delivery and RTO warehouse address in New UI?
Warehouse List in eShipz help you manage Pickup, Delivery, and RTO (Return to Origin) addresses for your shipments. Follow the steps below to add a new warehouse in the New UI. 1. How can I add a Pickup Warehouse Address? To add a pickup warehouse ...
How to add or upload warehouses in bulk?
This article helps you to upload pickup and delivery warehouses in bulk. Please follow the below instructions- Step 1: Login to your eShipz Account Step 2: Dashboard > Click on Settings > Click on bulk warehouse upload Step 3: Follow the instructions ...