The system isn't showing any courier options to generate the label. What should I do?
Pincode Serviceability: This is the most common reason. The courier partners you have integrated with may not service the customer's delivery pincode.
Package Weight/Dimensions: The weight or dimensions entered for the package might exceed the limits set by your courier partners. Double-check and correct the package details.
COD vs. Prepaid: The order might be a Cash on Delivery (COD) order, and your courier account for that location might not support COD services.
API Error: There may be a temporary issue with the courier's API. Wait a few minutes and try to "Fetch Services" again.
If the issue persists, contact eShipz support.
Related Articles
How to create shipment & generate AWB?
This Video guide will help you in how to create shipment & generate AWB with eShipz a multi platform solutions for businesses. Step 1. Sign into your eShipz account Step 2. Go to the dashboard and click on create shipment Step 3. Under create ...
How to Generate Shipment Reports in eShipz?
Generating shipment reports in eShipz allows you to gain valuable insights into your shipping operations, track performance, analyze costs, and reconcile data. This guide will walk you through the process of accessing and generating various ...
Do I Need to Have My Own Courier Accounts to Use eShipz?
Yes. eShipz is a logistics automation and management platform that works by integrating with your existing courier partner accounts. It does not provide its own shipping services or rates. Detailed Explanation eShipz is a Software-as-a-Service (SaaS) ...
Steps to integrate Vittal Logistics Carrier
Step 1: Log in to your eShipz account. Step 2: Go to Settings. Step 3: Click on Carriers. Step 4: The “Shipper Accounts” page will now be displayed, click on ‘+’ icon visible at the top right corner. Step-5: Select Vittal logistics from the list of ...
How to generate the manifest for the shipments?
Step 1: Log in to your eShipz account. Step 2: Navigate to Shipments → Forward. Step 3: Select the shipments for which you’d like to generate the manifest. Step 4: On the right-hand side of the panel, under Bulk Actions, click on the 5th icon to ...