What is eShipz and Who can use it?
eShipz is a cloud-based logistics automation and management platform designed to simplify and streamline shipping operations for businesses.
Founded in 2019 and headquartered in Bengaluru, India, eShipz operates as a Software-as-a-Service (SaaS) solution.
Its core purpose is to provide a unified platform that connects businesses with multiple courier partners, automates key logistics tasks, and offers real-time visibility and control over the entire shipping process, from the first mile to the last.
Key features of the eShipz platform include:
Multi-Carrier Integration:
eShipz integrates with a vast network of domestic and international courier partners (over 400), allowing businesses to choose the best option for each shipment based on factors like cost, speed, and serviceability.
Automated Shipping:
The platform automates repetitive and manual tasks such as order syncing from various sales channels, generating shipping labels, and creating manifests.
This significantly reduces manual effort and human error.
Real-time Tracking and Visibility:
eShipz provides a centralized dashboard for tracking all shipments in real time, offering complete visibility for both the business and the customer.
This includes automated status updates via SMS, email, or WhatsApp.
Non-Delivery Report (NDR) and Returns Management:
The platform offers tools to manage non-delivery cases by providing real-time alerts and enabling automated re-attempts, which helps reduce Return to Origin (RTO) rates.
It also simplifies the reverse logistics process with an automated returns portal.
AI-Powered Courier Recommendation:
Using AI algorithms, eShipz can recommend the most suitable courier for a particular shipment based on historical performance data, delivery zones, and service level agreements (SLAs).
Analytics and Reporting:
The platform offers in-depth analytics to help businesses evaluate carrier performance, optimize shipping routes, and make data-driven decisions to reduce costs and improve efficiency.
Branded Post-Purchase Experience:
eShipz allows businesses to create branded tracking pages and send customized notifications, enhancing the customer experience and building brand loyalty.
Who is eShipz for? (Startups, SMEs, Enterprises)
eShipz is a scalable solution that caters to a wide range of businesses, from small and medium-sized enterprises (SMEs) to large-scale enterprises.
It is particularly well-suited for:
eCommerce Businesses and D2C Brands:
The platform is designed to handle the high volume and complexity of eCommerce logistics.
It integrates seamlessly with popular sales channels like Shopify, Magento, and WooCommerce, making it a perfect fit for direct-to-consumer (D2C) brands looking to streamline their order fulfillment and provide a superior post-purchase experience.
Startups and SMEs:
eShipz empowers small and medium-sized businesses by offering an affordable and easy-to-use solution that automates their shipping processes, allowing them to compete with larger players and scale their operations efficiently without significant upfront investment in logistics infrastructure.
Enterprises:
Large-scale businesses with high shipment volumes and complex B2B and B2C logistics needs can leverage eShipz's robust features, including its AI-powered automation, freight auditing, and advanced analytics, to manage their supply chain with full visibility and control.
The platform can integrate with ERP systems like ERPNext, making it suitable for manufacturing and retail businesses with multi-location operations.
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