FAQ – Reverse QC Questionnaire

FAQ – Reverse QC Questionnaire

1. What is the Reverse QC questionnaire?
The Reverse QC questionnaire is a predefined set of validation questions used during the reverse quality check process to verify returned products.

2. What questions are included in the Reverse QC questionnaire?
The questionnaire consists of the following fixed questions:
Please note, the below mentioned questions are predefined by Blue Dart and are used as part of their Reverse QC process.
  • Does the description match?
  • Does the Product match the image shown?
  • Does the Colour match?
  • Does the Size Match?
  • Does the Brand Match?
  • Does the SKU Code Match?
3. Can the Reverse QC questionnaire be modified?
No. The questionnaire cannot be modified. These questions are predefined and are used by the carrier during the Reverse QC process.

4. Is the same questionnaire used for all carriers?
No. The Reverse QC questionnaire varies based on the carrier. Each carrier may have its own predefined set of questions.

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