How to Update the Latest Tracking Status in the UI
This article explains us how to update the latest tracking status in case of a tracking status mismatch between the carrier portal and eShipz.
For example, if a shipment is marked as 'Delivered' in the carrier portal but still shows as 'In Transit' in eShipz, the following steps will help to update the status accordingly.
Step 1: Log in to your eShipz account.
Step 2: Go to Shipments → Forward.
Step 3: Select the shipment where the latest status has not been updated and click on status updation icon (refer image).
The status will be updated and success message will be displayed "Success! the request to update tracking has been submitted successfully.
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