How to reset password in User Management (New UI)?

If Admin user wants to reset password in the new UI.

Follow the below steps to reset the password:

Step 1: Login to your eShipz account

Step 2: Go to Profile (top right corner) and click on Manage User

Step 3: Click on the Edit button corresponding to the required user

Step 4: Click on Reset Password, then select Reset

Step 5: A password reset email will be sent to the user’s registered email ID

Step 6: Go to the registered email and click on the Reset Password link

Step 7: You will be redirected to the password reset page—enter the new password and click on Save & Continue

The password will be successfully reset once the above steps are completed.

If a child user wants to reset their password, they can follow the below steps:

Step 1: Visit app.eshipz.com and click on “Forgot Password”

Step 2: Enter your User ID associated with the account and click on “Reset Password”

Step 3: A temporary password will be sent to your registered email address

Step 4: Check your email and note the temporary password

Step 5: Return to app.eshipz.com and log in using your User ID and the temporary password

Step 6: After logging in, navigate to profile on the top right corner and click on your email id.

Step 7: You will be redirected to the Profile Details page, where you can click on Reset Password.

Step 7: In the Current Password field, enter the temporary password received via email

Step 8: Enter your desired New Password and confirm it in the Confirm Password field

Step 9: Click on Save to update your password

Step 10: You will be redirected to the login page—log in again using your User ID and the new password

Password will be successfully updated, and you can continue using your account with the new credentials.

• Related Articles

• What is User Management in New UI?

  User Management is a Paid feature that allows organizations to create, manage, and control access for multiple users within a single account. It has been introduced in the New UI to: Provide better control over user access and permissions Improve ...

• How to reset your password if forgotten?

  Step 1: Visit app.eshipz.com and click on "Forgot Password." Step 2: Enter your User ID associated with the account and click on "Reset Password". A temporary password will be sent to your registered email address. Step 3: Check your email for the ...

• What is profile management in New UI?

  1. What is Profile Management? Profile management is the process of creating and managing different profiles within a system to control user access and permissions. Each profile defines what actions a user can perform and what data they can view. ...

• Password Update Instructions

  Password Update Instructions ● Log in to your eShipz account using your username and password. ● Navigate to Settings > My Account. ● Click on Account Settings. ● From there, you can update your password at the “ RESET PASSWORD “ section and use the ...

• How to delete a user in the New UI?

  This option allows you to delete a user if required. Please note that only the User who created the child account, will be able to delete that account. Please follow the below steps to proceed: Note: Before deleting the user, please ensure to take ...