Order Sync Issue || Woocommerce

Order Sync Issue || Woocommerce

Step -1: Please use the below URL In case of any query raised for Order Sync issue. Check whether you're getting any data and status for the same.

URL: your store_url/wp-json/wc/v3/orders?status=status_codes&consumer_key=consumer_key&consumer_secret=consumer_secret

Check whether you are able to see the data or not? If yes, check your credentials in the sales channels >  WooCommerce in the settings> integration page with the status code and other details.

Step-2: Please Check whether the Cloud flare is enabled to your woo commerce store. If it is enabled it will looks like the below way:



Step-3:  Please check whether cloudflare is blocking the API request from the below user agent: 
User Agent - eShipz_sync_2.1.1
If Yes, Please whitelist the user agent and set the rules as follows, if it is blocking the requests.  



Step-4: Please open the orders > unshipped section and click on order sync button and then refresh the page, the orders will be synced upto date. Screenshot for your reference.


    • Related Articles

    • Magento 2 Order Sync - Integration

      To connect with your Magento 2 storefront follow these steps: API Credentials from Magento 2 Store - 1. In your Magento 2 Admin page, first open System > Integrations. Here you will find your existing stores or you can Add New Integrations. 2. Under ...

    • How to process order for dispatch from unshipped order?

      This Video guide will help you in How to process order for dispatch from unshipped order with eShipz. SAAS Shipping Application that provides Best Pre & Post Shipping Experiences for Brands and Enterprise Customers. Step 1. Sign into your eShipz ...

    • How to Sync Orders from Multiple Platforms?

      Please follow the below steps - Step 1 : Login to your eShipz Dashboard Step 2 : Click on Orders > Click on Unshipped Step 3: At the right-hand side of the page, Click on ↓ (Down Arrow Mark) Step 4: On the Left hand on the screen, Click on Refresh ...

    • How to Create and Map your own Excel format for Order/Shipment Bulk Upload?

      eShipz allows you to upload your own Excel file format for shipment processing. To ensure successful data import, you need to map your Excel columns to the required fields defined by eShipz. Step 1: Hover over Excel Upload-> Click Shipments/Orders ...

    • Release Notes -March 2025

      What’s New? Order Tag Filter Multi-select option for order tags Bug Fixes Order Tag Filter We now have a provision to view the order tag filter on ‘My Orders page. Click on ‘Filters’ [Refer Image No:1] Image No: 1 Users can now filter the records by ...