EPOD
Understanding Box Stickers and Their Use
What is a Box Sticker? A Box Sticker is a label generated for each product in a multi-piece shipment. It helps in uniquely identifying and managing multiple boxes within the same shipment. Availability of Box Sticker Option The Box Sticker option is ...
What is IntelliProof ePOD Solution and How to avail this service?
What Is IntelliProof ePOD? ? IntelliProof is eShipz's intelligent, AI-driven Electronic Proof of Delivery software. It eliminates the need for manual follow-up by automatically pulling every POD directly from your integrated courier partners' APIs ...
Why is the EDD not visible for a Few Shipments?
There are several reasons why the EDD might not be visible for some of your shipments. This is a common occurrence and is almost always related to the data provided by the courier partner. New Shipments (Before First Scan): The courier partner's ...
What is EDD? Where Can I view the EDD of my Shipments?
EDD stands for Estimated Delivery Date In logistics and shipping, the EDD is the projected date or timeframe when a shipment is expected to arrive at its final destination. It's a crucial piece of information for both businesses and customers as it ...
The system isn't showing any courier options to generate the label. What should I do?
Pincode Serviceability: This is the most common reason. The courier partners you have integrated with may not service the customer's delivery pincode. Package Weight/Dimensions: The weight or dimensions entered for the package might exceed the limits ...
How to generate the manifest for the shipments?
Step 1: Log in to your eShipz account. Step 2: Navigate to Shipments → Forward. Step 3: Select the shipments for which you’d like to generate the manifest. Step 4: On the right-hand side of the panel, under Bulk Actions, click on the 5th icon to ...
How to Schedule a Pickup for your shipments?
This FAQ helps you how to schedule a pickup for your shipments in the eShipz application. Step 1: Step 2: Step 3: Step 4: Step 5:
How to Auto-Populate Bank AD Code and IEC for International Shipments?
This FAQ helps to ensure that our bank details (Bank Account Number, AD Code, and IEC Code) are automatically filled in while creating international shipments. Step-1: Log in to your eShipz account. Step-2:Go to the Settings section. Step-3: Click on ...
How to enable tracking notifications via SMS, email or whatsapp?
Please contact Customer Success Team or drop an email to hello@eshipz.com
How to customize invoice settings for your shipments?
Invoice Settings The invoice settings in eShipz pertain specifically to the invoices generated by the eShipz platform for your outbound shipments to your customers. These are not related to invoices received from courier companies, but rather the ...
How to import orders from Amazon marketplace?
Please follow the below steps - Step 1 : Login to your eShipz Dashboard Step 2 : Click on Settings > Click on Sales channel Step 3 : Next click on Amazon Step 4: Click on Amazon Store Step 5: Select the appropriate file and upload it Step 6: Once the ...
How To book Multi Piece Shipment?
Multi-Piece Shipments (MPS) allows you to send multiple packages to the same recipient address under a single Air Waybill (AWB) or tracking number. Important Considerations for MPS MPS works for Shipment type - "parcel" and not for "document". ...
How do I process orders in bulk?
Performing a bulk upload of orders or shipments via an Excel file in eShipz significantly reduces manual data entry, saves time, and minimizes errors, especially for businesses with high shipping volumes. This guide will walk you through the general ...
How to process order for dispatch from unshipped order?
This Video guide will help you in How to process order for dispatch from unshipped order with eShipz. SAAS Shipping Application that provides Best Pre & Post Shipping Experiences for Brands and Enterprise Customers. Step 1. Sign into your eShipz ...
How to create shipment & generate AWB?
This Video guide will help you in how to create shipment & generate AWB with eShipz a multi platform solutions for businesses. Step 1. Sign into your eShipz account Step 2. Go to the dashboard and click on create shipment Step 3. Under create ...