Account Setup Module
How to add or upload warehouses in bulk in new ?
This article provides a detailed guide on how to add multiple warehouse addresses in bulk using the Excel upload option in eShipz. Follow the steps below: Step 1: Log in to your eShipz account. Step 2: Navigate to Settings → Shipments Setup. Step 3: ...
How to reset the eShipz password if forgotten?
This article helps you with steps on how to reset your eShipz password Step 1: Open the eShipz login page. Step 2: Click Forgot Password. Step 3: Enter your eShipz User ID and click Reset Password. Step 4: A new password will be generated and shared ...
How to customize invoice settings for your shipments?
You can customize your invoice format in eShipz based on your business requirements by following the steps below. Step 1: Log in to Your eShipz Account Log in to your eShipz account using your credentials. Step 2: Open the Profile Menu After logging ...
How to Set Up Item SKU–HSN Mapping in the New UI?
What is an SKU? The SKU (Stock Keeping Unit) code is a unique alphanumeric identifier used in logistics to identify and differentiate products in a warehouse or distribution center. This code is used to keep precise control of products, know where ...
How to upload Serviceable Pincode list for a Carrier?
Follow the steps below to upload serviceable pincodes for an integrated carrier in eShipz. Step 1: Log in to Your eShipz Account Log in to your eShipz account using your credentials. Step 2: Navigate to Carrier Integrations Go to Settings → ...
How to Raise a Support Ticket on eShipz?
This article provides step-by-step instructions to raise a support ticket through the eShipz Help & Support option. Step 1: Sign In Sign in to your eShipz account. Step 2: Open Help & Support From the left-side panel, click on the Help & Support ...
How to change your eShipz user id in new UI?
Step 1: Log in to your eShipz account. Step 2: Click on the Profile icon. Step 3: Navigate to the Your Profile tab. Step 4: Click the Change button next to the User ID (Email Address). Step 5: Enter the new email address that you want to use as your ...
How to add package dimensions in new UI?
This article will guide you through the steps to add new package settings or modify existing ones within your eShipz dashboard. Managing your package settings allows you to predefine common package dimensions and weights, streamlining your shipping ...
How to delete a user in the New UI?
This option allows you to delete a user if required. Please note that only the User who created the child account, will be able to delete that account. Please follow the below steps to proceed: Note: Before deleting the user, please ensure to take ...
How to reset password in New UI (for both master and child account)?
This article guides you through the process of resetting the password for Master and Child accounts in eShipz. To reset the password for a Master account, follow the steps below. Step 1: Log in to your eShipz account. Step 2: Click on the Profile ...
Credit Allocation in eShipz in New UI
1. What are the available options for credits allocation? You can choose from the following options based on your requirement to allocate credits to the child user: Allocate Specific Credits Use Your Account Credits 2. What does “Allocate Specific ...
How to add users and who has the permission to add?
1. Who can add new users? Only: Admins, or Users with permission to create child accounts can add new users. If you do not have the required permission, you will not be able to create users. 2. How do I add a new user? Before adding a user, ensure ...
How to add pickup, delivery and RTO warehouse address in New UI?
Warehouse List in eShipz help you manage Pickup, Delivery, and RTO (Return to Origin) addresses for your shipments. Follow the steps below to add a new warehouse in the New UI. 1. How can I add a Pickup Warehouse Address? To add a pickup warehouse ...
What is profile management in New UI?
1. What is Profile Management? Profile management is the process of creating and managing different profiles within a system to control user access and permissions. Each profile defines what actions a user can perform and what data they can view. ...
What is User Management in New UI?
User Management is a Paid feature that allows organizations to create, manage, and control access for multiple users within a single account. It has been introduced in the New UI to: Provide better control over user access and permissions Improve ...