FAQs of New UI
How to do tracking registration in new UI?
This feature helps you track shipments that were created on other platforms. Step 1: Login to your eShipz account. Step 2: Navigate to Fulfillment > Shipment Step 3: Click on Upload Tracking. Step 4: Download the Excel file template. Step 5: Fill in ...
How to perform Single and Bulk NPR action on New UI?
This article explains how to manage NPR (Non-Pickup Report) shipments in the New eShipz UI. The NPR section gives you complete visibility of shipments that are under pickup exception due to various pickup issues. It helps you: Helps identify ...
How to delete a user in the New UI?
This option allows you to delete a user if required. Please note that only the User who created the child account, will be able to delete that account. Please follow the below steps to proceed: Note: Before deleting the user, please ensure to take ...
How to reset password in User Management (New UI)?
If Admin user wants to reset password in the new UI. Follow the below steps to reset the password: Step 1: Login to your eShipz account Step 2: Go to Profile (top right corner) and click on Manage User Step 3: Click on the Edit button corresponding ...
Credit Allocation in eShipz in New UI
1. What are the available options for credits allocation? You can choose from the following options based on your requirement to allocate credits to the child user: Allocate Specific Credits Use Your Account Credits 2. What does “Allocate Specific ...
How to add users and who has the permission to add?
1. Who can add new users? Only: Admins, or Users with permission to create child accounts can add new users. If you do not have the required permission, you will not be able to create users. 2. How do I add a new user? Before adding a user, ensure ...
How to add pickup, delivery and RTO warehouse address in New UI?
Warehouse List in eShipz help you manage Pickup, Delivery, and RTO (Return to Origin) addresses for your shipments. Follow the steps below to add a new warehouse in the New UI. 1. How can I add a Pickup Warehouse Address? To add a pickup warehouse ...
What is profile management in New UI?
1. What is Profile Management? Profile management is the process of creating and managing different profiles within a system to control user access and permissions. Each profile defines what actions a user can perform and what data they can view. ...
What is User Management in New UI?
User Management is a Paid feature that allows organizations to create, manage, and control access for multiple users within a single account. It has been introduced in the New UI to: Provide better control over user access and permissions Improve ...
How to update status back to sales channel in the New UI?
This FAQ helps explain how to update the status back to the sales channel (shopify, woocommerce etc), ensuring that the status reflects accurately on sales channel. Step 1: Login to eShipz account. Step 2: Navigate to Fulfillment > Shipment. Step 3: ...
How to download report in new UI?
Step 1: Log in to eShipz account. Step 2: Navigate to settings. Step 3: Click on reports and finance. Step 4: Click in shipment report. Step 4: Apply Filters. After selecting a report type, you will typically find various filtering options to narrow ...
How to update status back to sales channel in new UI?
This FAQ helps explain how to update the status back to the sales channel (shopify, woocommerce etc), ensuring that the status reflects accurately on sales channel. Step 1: Log in to your eShipz account. Step 2: Go to the "Fulfillment shipmets" ...
How to perform Single and Bulk NDR action on New UI?
This article explains how to manage NDR (Non-Delivery Report) shipments in the New eShipz UI. The NDR section gives you complete visibility of shipments that are under exception due to various delivery issues. It helps you: View all failed delivery ...
How to sync your orders from all your sales channels on New UI?
This article explains how to manually sync all your latest orders from connected sales channels into your eShipz account with a single click. 🔄 Steps to Sync Orders Login to your eShipz account. From the left panel, navigate to Fulfilment. Click on ...
How to create reverse shipment in new UI?
Method-1 Step 1: Login to eShipz account. Step 2: Navigate to fulfillment and click on order. Step 3: Go to shipped orders page. Step 4: Click on the three dots corresponding to the order you wish to create reverse shipment, then click on create ...
How to do excel upload orders in bulk in new UI?
Step 1: Login to eShipz account. Step 2: Navigate to fulfillment and click on order. Step 3: Click on create button. Step 4: You will be redirected to the Create Order page, click on the Bulk option. Step 4: Click on the Download Excel Template ...
How to create bulk shipments in new UI?
Step 1: Login to eShipz account. Step 2: Navigate to fulfillment and click on order. Step 3: Select the orders for which you want to create shipments. Step 4: Click on Bulk Actions and choose Create Shipments. Step 5: Click on bulk updates. Step 6: ...
How to create shipments in new UI?
Step 1: Log in to your eShipz account. Step 2: Navigate to Fulfillment and click on Orders. Step 3: Click on the three dots corresponding to the order you wish to process and select Create Shipment. Step 4: Click on the Fetch Now button. Step 5: ...
How to create order and edit the order in new UI?
How to create order? Step 1: Login to eShipz account. Step 2: Navigate to fulfillment and click on order. Step 3: Click on create button. Step 4: You will be redirected to the Create Order page. Enter all the required details and click on Save Order. ...